Re-Scanned But Lost TV Channels? Here’s How to Fix It

man holding a remote control watching TV

Many readers have shared their experiences of losing channels after re-scanning for channels on their TVs. This issue is not uncommon, and there are solutions you can try to recover the lost channels. Here are some helpful tips to assist you in restoring the missing channels.

1. How to Manually Add Missing Channels on Your TV

If you find yourself missing channels after re-scanning, consider manually adding them back, provided your TV supports this feature.

Some TVs offer the option to manually add channels using the setup menus. For example, my old Sony Bravia had this feature, while my new Samsung TV lacks it. To check if your TV supports manual channel addition, consult the user manual for detailed instructions and guidance.

2. Finding the Real RF Channel

If you’re facing channel loss on an older TV, it might struggle to pick up virtual channels effectively. This issue occurred with my 2008 Sony TV.

For instance, I unexpectedly lost my local NBC station due to the “FCC Re-Pack.” After re-scanning, I found myself missing several other channels, including my local CBS and NBC stations. Confused about what happened, I decided to investigate.

Upon utilizing the Station Finder, I made a surprising discovery. My local CBS station, typically on channel 2.1, had undergone a change and was now broadcasting on RF channel 34. While modern TVs can map physical RF channels to different tuner channels, retaining the familiar channel numbers, this capability might not be available in older TVs.

After conducting some experimentation, I decided to tune to the physical RF channel, 31.1, and to my delight, there it was – KCBS! I later learned from the head of engineering at KCBS that specific older Sony TVs lack the ability to map the RF channel to a different displayed channel. Consequently, I now need to find KCBS on channel 31.1 instead of its previous location on channel 2.1. Remember, when dealing with channel changes, it’s essential to adapt and explore different configurations on your TV for optimal viewing.

  • To check if your TV is affected, use the Station Finder by entering your zip code and clicking on the call letters of the lost station. This will reveal the RF channel and help you address the issue of missing channels on your older TV;
  • To resolve the problem, try tuning your TV to the adjacent tenths in the channel, like .1 or .3. For instance, if the RF channel is 31, attempt tuning to 31.1, 31.3, and so on (with odd numbers more commonly used for tenths).

In some cases, returning to the original channel for that station (e.g., 2.1) might enable your TV to “connect” the new channel to the old displayed channel. Though this method didn’t work for me, I’m content to have CBS back, even if I have to access it on channel 31.1 instead of 2.1. Keep in mind that TV setups vary, so try different configurations to find the best solution for restoring your missing channels.

3. Improving TV Reception: Relocating Your Antenna Temporarily

If your TV lacks the option to manually add channels and you are using an indoor antenna, consider trying this handy trick:

Suppose you have a flat antenna mounted on your wall. Open the nearest window and place your antenna outside, oriented towards the TV towers in your vicinity. Then, initiate the channel scan, ensuring you have a longer coaxial cable if needed.

This method temporarily provides your TV with the best possible reception during the scan. Once the scan is complete, bring your antenna back indoors. While you may not be able to tune all channels after returning the antenna to its regular location, the channels will be stored in your TV’s memory, allowing you to experiment with different antenna positions for improved reception.

4. Regain Missing Channels: Update Your TV’s Firmware

An effective solution to explore is updating your TV’s firmware, particularly if you own an older model.

  • Start by visiting your TV manufacturer’s website to check for any available firmware updates. In some cases, you can download these updates to a USB stick and then insert it into your TV for the update process;
  • After completing the firmware update, try re-scanning your TV. You may find that the missing channels are restored. Additionally, if your channels were previously received on odd different channels, the update might remap them back to their correct channels;
  • Firmware updates can often resolve compatibility issues and improve overall performance, making it a valuable troubleshooting step to recover lost channels.
woman in white shirt an jeans sitting on the coach with remote control of TV

5. Seeking Assistance: Contacting the TV Station for Reception Issues

If you encounter reception problems with a specific TV channel, conduct a Google search using the call letters or name of the station to locate their website. Frequently, TV stations have a contact form where you can email them to address your reception concerns.

Surprisingly, reaching out to them through this method often yields positive results. They may respond and provide helpful insights. In my experience, one station even informed me about the RF channel change I mentioned earlier. Additionally, they might offer valuable tips on antenna orientation and the potential benefits of upgrading to a better antenna. Contacting the TV station can be an excellent way to seek personalized assistance for improving your TV reception.

6. Tips for Enhancing Indoor Antenna Performance

Enhancing the performance of your indoor antenna and accessing more channels can be achieved by trying these proven tips. Take your time to experiment with the following list, as finding the optimal setup may require some patience and trial-and-error.

7. Consider a New TV: Resolving Virtual Channel Issues

Upgrading to a modern TV can effectively address the virtual channel problem mentioned earlier. Newer TVs excel at handling such issues, making them a reliable solution.

Additionally, post-2015 TVs typically feature improved tuners, resulting in better reception capabilities. Many users have reported that Samsung TVs, in particular, deliver excellent performance in bringing in broadcast channels.

While it may not be necessary to purchase a new TV solely for this problem, keep it in mind as a factor when making your purchasing decision. A new TV can offer enhanced functionality and superior reception, making it a potential long-term solution for your channel-related concerns.

Conclusion

Losing TV channels after re-scanning can be a frustrating experience, but rest assured, there are effective solutions to address this issue. By manually adding missing channels, finding the real RF channel for older TVs, relocating your antenna temporarily, updating your TV’s firmware, contacting the TV station for assistance, and considering a new TV with enhanced capabilities, you can overcome the challenge and enjoy a seamless TV viewing experience once again.

Remember to approach the troubleshooting process with patience and a willingness to experiment. Every TV setup is unique, so finding the perfect configuration may require some time and adjustments. With these helpful tips and techniques, you can confidently restore your missing TV channels and make the most out of your television’s capabilities. Happy channel scanning!